Our goal is to make CarRental the most trusted site in the car rental industry and related tourism industry.
We value the trust you have placed in us, and are committed to protecting and
safeguarding any personal information you give us. If you have any questions or
What kind of personal information does CarRental use?
This site CarRental collects personally information ("Personal Information") when you make a rental car booking or request a quote, such as your name, email address, phone number, and so on. To make it easier to manage your bookings, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future bookings.
The personal information we collect is used to provide you with better service and products. Based on the User Login Mechanism, we will open the User Rating And Comment Function in the near future. In addition, under the premise of your permission, we will also be able to forward your information to the website you order travel products to save you time and avoid repeating of information.
We may collect some information about usage habits (tourism-related) of members for better understanding and to provide better service to you. These data will help us to develop functions, information and services to better meet the needs of users. At the same time, the information will be used to display the target ad, but no personal information will be used to send the target ad, and we will not collect any personal information unless otherwise specified.
In addition, we may collect some specific technical information about the machines you are using. The technical information we collect may include: IP address, Operating system version, browser version, monitor resolution, recommended sites and so on, all of which will be used to provide a better user experience and more convenient services.
How can you control marketing emails?
Upon completion of a quote or rental car booking we provide options to opt out of marketing and sales emails, if you have remained opted in, we hope you enjoy receiving our emails, but if you would prefer not to be kept up-to-date with our special offers, you can opt out, or unsubscribe, from marketing communications at any time using the ‘Unsubscribe’ link in each newsletter.
How does CarRental share your data with third parties?
In certain circumstances, we may share your personal data with third parties.
We promise to give special protection to the privacy and security of your personal information. Only authorised personnel are permitted to access personal information in the course of their work
The rental car you booked: In order to complete your booking, we need to transfer relevant booking details to the rental car supplier you have booked with. This may include information such as your name, age, contact details (email, address and telephone number), date and place of birth, passport information, driving licence information, payment information and any preferences you specified when making a booking.
This site CarRental will not disclose the visitor's personal information to a third party without the consent of the visitor. This site will not assume any legal responsibility under the following circumstances where:
1. We are required by law to share your personal information with government or investigative authorities. Such requirements include court orders, subpoenas and orders arising from legal processes and criminal investigations.
2. You tell user password to others or share the account with others, which results in disclosure of personal information.
3. Any other factors that interrupt normal operation of the network caused by force majeure and results in the personal information being disclosed, lost, stolen or modified, such as computer problems in 2000, hacker attacks, computer viruses invade or attack, or temporary closure due to government control.
4. This site CarRental is linked with other partner websites around the world but will not be responsible if your personal information is disclosed by these partner websites.
5. This site CarRental would never disclose your personal information if not for the purpose of protecting you from urgent risks.
6. This site CarRental will not be responsible for the privacy policies of these business partners.
How can you control the personal information you have given to CarRental?
This site CarRental tries to be open as it can be in terms of giving people access to their personal information. Individuals can request a copy of their information by contacting us in writing at the following emai or at the address below stating 'Subject Access Request' in the subject, we may ask for further information to validate the identity of the requester to ensure the security of the data we hold.
What security procedures does CarRental put in place to safeguard your personal information?
We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorised personnel are permitted to access personal information in the course of their work.
Cookies and other Browsers
A cookie is a small file placed onto your device that enables CarRental features and functionality. For example, cookies enable us to identify your device, secure your access to CarRental and our sites generally, and even help us know if someone attempts to access your account from a different device. Cookies also enable you to easily share content on CarRental and help us serve relevant ads to you.
Cookies can be used to recognize you when you visit CarRental, remember your preferences, and give you a personalized experience that's in line with your settings. Cookies also make your interactions with CarRental faster and more secure. Additionally, cookies allow us to bring you advertising both on and off the CarRental sites, and bring customized features to you through CarRental plugins such as our "Share" button.
We use advertising technologies and web beacons to collect information. We give you a number of ways to opt out of targeted ads, including through the Ad Choices icon shown with any ads we serve on third-party sites. If you do not want us to track your behavior on third-party sites, you can opt out. If you do not opt out, you consent to our use of beacons and other advertising technologies.
Third-Party Service Suppliers
We may use third-party service suppliers to process your personal information on our behalf for the purposes specified above. For example, we may use service suppliers to send the booking information on our behalf to the supplier of the rental car you booked with us, or we may instruct third parties to contact you. When a booking requires it, we may also work with third-party payment service suppliers to facilitate payment or payment guarantees. We also work with third-party advertisement networks to market services on other platforms, or involve third-party suppliers for analytical purposes. The third parties involved in any of these services will be bound by confidentiality agreements and will not be allowed to use your personal information for any purposes other than those specified above.
About changes to privacy terms